Derrick L. Hiten

Project Management Professional

Phone: (951) 642-1995
email: derrick@Hi-10com
LinkedIn: http://www.linkedin.com/in/derrickhiten 

Experience 1997 - 2016go Back

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Sr. IT Project Manager

 

Becton Dickinson & Company (BD)
(Contracting Position through TEKsystems)

 

IT PMO

 

(USA)

2015 - Present

 Working as a Sr. Project Manager in the IT Project Management Office, projects include:

Sentinel Program - Global information Security restructure Using the Archer GRC platform as the base:

Project managing the following phase 1 program elements:

  • Archer GRC Platform (Base Tool)
  • Risk Assessment Management
  • Information Security Governance Strategy
  • Intellectual Property Governance

The first phase of the Sentinel Program is a $36 Million three year effort.  There are three phases needed in order to competely overhaul Global Information Security.

Archer GRC implementation and rollout to eight work-streams:

  • Enterprise Management
  • Policy Management
  • Security Operations (SecOps)
  • Risk Management
  • Product Risk Management
  • Incident Management
  • Compliance Management
  • Vulnerability Management

Initial technical implementation was conducted using a traditional Waterfall methodology, subsequent work performed using an Agile Scrum methodology.

A $1.29Million project, 5 Full dedicated team members supporting 15 Subject Matter Experts and interfacing wth multiple other internal groups to ensure that governance and compliance were maintained.

BlackLine North America Implementation

This project implemented an account reconciliation tool using the BlackLine toolset.

IT Project Manager

 

HD Supply

Facilities Maintenance

 
IT Sales & Services
 

(USA)

2014 -2015

Responsibilities included managing IT projects in support of the Sales Organization  in order to enable the company to grow the business and effectively serve their customers and clients.

Program manager for the Sales Self Service program, consisting of four project: Salesforce sales order application – allowing users to enter sales orders in salesforce with an automated interface to place the orders in SAP.  Product Purchase Report provides the ability for sales staff to pull reports on the previous sales orders also integrating Salesforce and SAP, Competitor Cross Reference another Salesforce application integration with SAP used to compare competitor parts and prices with HDS parts, and a project to automate and synchronize the data between Salesforce and SAP.

Completed a Requirements and Design Project to determine how to automate the Property Improvement business, utilizing external vendors, interviewing internal users, and liasing with executive management to come up with a solid set of requirements and a system and change management design plan.

Combined role of Program and Project Management for a $1.7M SAP project to improve and automate the Property Improvement business, the program consists of 13 related projects (Core Project Teams: 47 people).

Sr. Project Manager

 

Abbott Vascular (Contract Position through TEKSystems)

 
Department PMO
 

(USA)

2013 - 2014

Sr. Project Manager for a Phase 0 (see below) project to replace the Complaint Handling and Clinical Safety applications, for both the Abbott Vascular and Abbott Diabetes Care Divisions. Project Budget: $300k Resources: 12 direct / Total stakeholder count: 29. Completed the Recommendation Gate prior to joining a new company as a full time employee.

Completed three projects all starting around the same time, one for a (1) reporting stabilization effort, one for an (2) application Quality release, and the startup of the (3) Phase 0 project shown below to replace an obsolete custom in-house application and reporting system. Project budgets: (1) $120K / Resources 6 | (2) $230K / Resources 7 | (3) $2.38M Resources: 9 internal, plus a vendor with both onshore and offshore resources.

Completed a “Phase 0” program: Evaluate various options; recommend the best solution to replace the custom in-house Manufacturing Execution System integrally used as a key component for the unit level stent / scaffold drug-coating manufacturing process; manage a Request for Proposal (RFP); determine the estimated project costs (± 10% accuracy); prepare a funding proposal; and obtained funding approval for the $2.38M project. Delivered ahead of schedule. Project Budget: $305K / Project Resources: 9 core team, 35+ indirectly involved in the project.

Sr. Project Manager

 

LPL Financial (Contract Position through Apex Systems)

 
BS PMO
 

(USA)

2012 - 2013

Assigned to the Business Technology Services (BTS) Project Management Office (PMO).

 Successfully managed the following Projects:

A Captiva migration project: During this migration, our team performed an entire analysis and redesign of the Captiva Environment, reducing the existing 45+ processes down to less than 10 by merging common functions together and simplifying the rules; additional efficiencies and optimization realized by utilizing the new functionality available in the software. Project Budget: $1.3m / Resources: 16

An agile project utilizing the Scrum methodology, to increase the reporting capabilities of financial analytical information, this project included team members that were third party vendors, both onsite and offshore. Project Budget: $825k / Resources: 13 / Deployed on budget and on time.

 A project to expand the company’s ability to offer financial loans to their customers, offered through a third party lender. Achieved by providing the ability to generate customer asset information for new loan applications, as well as automatically providing the data to allow the third party institution to reduce their risk and exposure by evaluating and monitoring that each loan has sufficient collateral. Project Budget: $100k / Resources: 6 / Deployed under budget and on time.

Sr. Project Manager

 

Cassidian Communications (formerly PlantCML)

an EADS North America Company
 
R&D PMO

 

(USA)

2009 - 2011

Manage multiple Software Development projects based on a Waterfall combined with Process Gate Implementation Process.

Project Management Skills utilized:

Project Planning Phase- Project Management Plan:

Product Description and Requirements and Detailed Project Plan, System Specification & Design Document, Software Development,  Testing ( Software Verification Testing),  Project Schedule & Timelines, Risk Management Plan, Communication Management, Issue Management, Project Constraints.

Project Execution Phase:

Action Control Log, Changes, Issues, Risk Mitigation,  interfacing with various development, Deployment and support groups.

Project Closing Phase:

Final Acceptance, Closing Reports

Ongoing Project Management throughout the Project Lifecycle:

Agenda’s, Contact List, Minutes of Meetings, Action Control Log, Project Plan, Risk Management, Status Reports, Change Control, Schedule, Project Meetings, Status Meetings, Gate Review Presentations (Progress), All Round Project Communication.

Consulting Project Manager

 

LPL Financial (contract position though TEKsystem)

 

Enterprise Content Management

 

(USA)

2007 - 2009

Placed at a large Financial Company to project manage all of the Business Technology Services’ (BTS) Imaging Department projects; for example the successful implementation of a IBPM 7.6 environment, work consisted of managing, from inception to completion-- a Hardware & Software Upgrade (from Optika Acorde 3.1 to Oracle IBPM 7.6), including the client rollout to approximately 1300 end users located in geographically disparate regions.   The last time the client undertook a similar upgrade for their Imaging Software, they had to roll back to their previous versions on numerous occasions.   During the production rollout of this project the mention of rollback was never raised.  Another Example is the rollout of a new Captiva Document Capture Environment including the deployment of new Server Hardware and Installation of new Desktop Client software to ± 120 user’s.

Project Management Skills utilized:

Project Planning Phase- Project Management Plan:

Product Description and Detailed Project Plan (including planning, management and creation of an  Engineering Review Document (ERD),  a System Design Document, Testing (Developer level testing & User Acceptance),  Implementation (Including detailed Deployment plans), Post Implementation Support, Project Schedule & Timelines, Risk Management Plan, Communication Management, Issue Management, , Procurement Management, Resource Management, Project Constraints.

Project Execution Phase:

Action Control Log, Changes, Issues, Risk Mitigation, Implementation Plans (User Acceptance Testing, Installation, etc.), Delivery Acceptance, Onsite Team Management, interfacing with various development and support groups.

Project Closing Phase:

Final Acceptance, Closing Reports

Ongoing Project Management throughout the Project Lifecycle:

Agenda’s, Contact List, Minutes of Meetings, Action Control Log, Project Plan, Risk Management, Status Reports, Deliverable/Milestone Acceptance, Change Control, Schedule, Project Resources, Project Meetings, Status Meetings, Steering Committee Progress Reports, All Round Project Communication.

Consulting Project Manager

 

Self Employed

(USA)

2006 - 2007

Performed an Analysis, the Design, Coding and Implementation of a software Application, for a group of private investors, to assist in the selection, monitoring and management of Stocks and Options purchases.  The system has reduced the total amount of time required to manage an individually owned stock & options portfolio to approximately 20 minutes per day.  This project made use of numerous skills gained throughout my career in computing:  Project Management, Analysis, Programming and Support.

Expanding on the knowledge gained in the abovementioned project, wrote a short book on stock trading.

Managed a JAD session for a small company of Realtors, Borg & Associates, to determine their Data Requirements for improving communications to their client base and potential client base, and then assisted with the Analysis and Design of a Contact Management System to help streamline their business processes.  Skills utilized: Project Management, Analysis and Design.

IT Project Manager

 

FileNet Corporation

 

Professional Services

 

(USA)

2000 - 2005

Manage FileNet projects with multiple FileNet solutions to ensure client's satisfaction, projects include:

Project Management for GMAC-RFC Acenza Upgrade Project

Project Management of the design and implementation phases for the automation of a mail ordering pharmacy (Express Scripts Inc.).

Project Management of Hewlett Packard's Internal Web Content Authoring and Submittal Tool Phase 1.0 & 1.5.

Media Migration from third party hosted media to "in-house" system (MetLife Investors).

Implementation of FileNet Tier II Image Services Installation and configuration (MetLife Investors).

High-level eProcess application development for new business initiatives (MetLife Investors & Contractors State Licensing Board of California).

Click Here to see Project Management Responsibilities

Project Manager

 

Integration and Systems Support (ISS)

 

Consulting project Manager

 

(South Africa)

1998 - 2000

 

Manage all assigned projects. 

Projects include:

Year 2000 readiness assessment for Bass Leisure SA

Problem Escalations Project - Hewlett-Packard South Africa

Audit Readiness Project - Hewlett-Packard South Africa

 Network Topology Conversion - Professional Provident Society (PPS)

Service Level Agreements - PPS.

Project Manager

 

M-WEB

 

Network Project Manager

 

(South Africa)

1997 - 1998

 

M-WEB is a South African Internet Service Provider

Project Manage all aspects of required International Bandwidth In order to deliver a high speed Internet connectivity backbone to our customers, we needed to constantly scope out, plan, install and monitor the usage of the bandwidth. 

This project was directly associated with the telecommunications industry. 

Successfully managed the project over a high growth period, the subscriber base grew from ±10,000 members to more than 100,000 within a 6-month period.

Managed a budgetary growth from ± $1.2m to ± $ 5m per year.